Delivery + Shipping
Delivery and Shipping
This page provides delivery and shipping information for orders placed through Jewellery Trade Resources. The details below apply to both trade and non-trade customers.
Jewellery Trade Resources is a trade-focused supplier of professional jewellery materials and consumables. While our products are designed for use within the jewellery trade, orders may be placed by anyone and no trade account is required.
UK Delivery
Orders shipped within the United Kingdom are dispatched using established national carriers. Shipping services are selected based on parcel size, weight, value, and destination.
Delivery times vary depending on the service selected at checkout and the delivery location. Certain areas, including remote or offshore regions, may be subject to additional delivery time or carrier restrictions.
Dispatch and Order Processing
Orders are typically processed and dispatched during standard business hours, excluding weekends and public holidays. Once an order has been dispatched, confirmation and tracking details will be provided where applicable.
Tracking
Where tracking is available, customers will receive tracking information by email after dispatch. Tracking updates are provided by the carrier and may vary depending on the service used.
International Shipping
International delivery is available to many destinations. Transit times vary by country and depend on carrier networks, customs processing, and local delivery services.
International shipments are commonly handed over to a local carrier upon arrival in the destination country.
Customs Duties and Import Charges
Orders shipped outside the United Kingdom may be subject to customs duties, import taxes, or handling fees imposed by the destination country. These charges are not included in the purchase price unless explicitly stated and are the responsibility of the recipient.
Customs clearance times are outside the control of Jewellery Trade Resources and may affect overall delivery times.
Packaging and Handling
Items are packaged appropriately for transit to help minimise the risk of damage during shipping. Packaging methods may vary depending on the nature of the goods supplied.
Delivery Enquiries
If you have a question regarding delivery or shipping for a specific order, please contact us and include your order reference where possible to help us assist you efficiently.